Daily home care
Hospital to home care
Live-in care
We know that a friendly and familiar face is essential with care. That’s why it’s important to us that you know and like the person who looks after you; after all that’s how we build lasting relationships. We can’t stress highly enough the benefits that consistent and robust care arrangements bring to the whole family. Our live-in care service allows you to continue to live an independent life, as far as practically possible, in your own in home, with a 24/7 care and support associate. If you have some specific health issues that mean you require extra support, Live-in Care provides a realistic and affordable full-time alternative to moving into a care home or nursing home.
The service is fully managed by us, so you do not have to assume the role of an employer. You will have peace of mind, knowing you will have a consistent team of competent care and support associates. We have appropriate contingency plans in place to cover your assigned care and support associate for holidays, leave or emergency family issue.
A care package must be built with solid foundations for it to be successful longer term, so we always provide introductions between our carers and yourself. Asking for your feedback and making any changes if required before a package of care starts is essential.
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If you require services on a public holiday, overnight services or live-in services, please call +44 000 0000 00 so we can discuss prices with you.
Frequently asked questions
Does having home care result in a loss of independence?
No. Our belief is that independence is being in control of your decisions. Having in home care services means being in control of your activities and retaining as much independence as each situation allows. Many of our clients just need a little help to continue living a safe and productive life while some might be recovering from a fall or surgery, or other condition. Regardless of your situation, our goal is to enable you the best possible outcome while being in control of your care and daily decisions.
How can I trust a caregiver in my home?
Just like nurses and doctors, Professional Caregivers have chosen a career in compassionate care of those in need. Plumtree Care implements a proprietary CareAssure Screening System which includes a comprehensive background check and screening for compassion, identity, integrity, and competence. Less than 5% of all applicants meet our stringent screen and we rarely advertise for caregivers as most come from word of mouth referral from other happy clients.
How does Plumtree Care attract the best caregivers?
Our Golden Rule states ‘We will not refer a caregiver into your home that we would not welcome into our own home.’ This high bar was set by our founder in 1982 and is the backbone of our mission. Similar to any working professional, caregivers are attracted to organizations that have trust, compassion, stability, and hope. We encourage you to meet one of our local Directors or Referral Specialists as they will treat you with as much compassion and dignity as they afford to each caregiver they refer.
What if we don’t like our caregiver?
Contact us and we’ll refer another caregiver quickly at no additional referral cost.
Will we have a choice in selecting the caregiver
Our CarePairing Process works with each family to understand what unique skills and personality are desired in a caregiver. Feedback from satisfied clients usually indicates that a personality match is the #1 factor in a caregiver match, so we highly encourage client input. We will then make a referral based on our experience and your input.
What is the process of finding a caregiver?
We make the process of finding a caregiver very simple and prompt using our QuickCare Placement program. Give us a call and we’ll conduct a brief phone discussion to understand your needs. We then can meet anyone involved in selecting and paying for care at your home for an in-home needs consultation. Within 24 hours of that visit we are usually able to refer a professional caregiver to your home. Our team continuously screens caregivers beyond current demand to give you quick access to the best caregivers in our community.